Last Updated: 2026-01-15

1. Introduction

Compete Crush (a service of Noveo Marketing) is committed to protecting your personal and business information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when purchasing our competitive intelligence reports, lead generation packages, or using our website competecrush.com.

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

To deliver our “hands-off” productized services , we collect specific information through our order forms and intake questionnaires.

A. Information You Provide Directly

  • Identity Data: Name, job title, and company name.
  • Contact Data: Email address and phone number.
  • Transaction Data: Payment details (processed securely via third-party processors like Stripe; we do not store full credit card numbers).
  • Project Data: Information required to generate your report, including:
    • Your target markets and goals.
    • Competitor names/URLs for analysis.
    • Specific keywords or niche details.

B. Automated Technologies

  • Usage Data: We may use cookies and analytics tools to track how you interact with our website to improve our conversion funnels.

3. How We Use Your Information

We use your data solely to deliver the services you have purchased:

  • Service Delivery: To generate the “Compete Crush” report, conduct competitor analysis, and build prospect databases.
  • Execution: To perform SEO optimization, AI visibility audits, and LinkedIn outreach on your behalf.
  • Communication: To send you your dashboards, reports, and invoices.
  • Improvement: To refine our internal algorithms and “Active/Passive” lead generation strategies.

4. Disclosure of Your Information

We do not sell your personal data. We may share your information with trusted third parties only when necessary to execute your service:

  • Service Providers: Third-party tools used for SEO analysis, AI processing (e.g., ChatGPT/Gemini for content generation), and database research.
  • Payment Processors: To facilitate secure transactions.
  • Legal Compliance: If required by law or to protect our rights.

5. International Data Transfers

Since we serve clients in Quebec, the rest of Canada, and the U.S., your information may be processed and stored on servers outside of your province or country of residence. We ensure that our service providers adhere to strict security standards comparable to those in Quebec.

6. Your Rights (Quebec Law 25 & PIPEDA)

Under Quebec and Canadian privacy laws, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal information (subject to legal retention requirements).
  • Withdraw Consent: You may withdraw consent for the use of your data at any time, though this may prevent us from delivering the requested services.

7. Security of Your Data

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.

8. Privacy Officer

If you have questions about this policy or wish to exercise your rights, please contact our Privacy Officer:

Name: Veronique Rousseau Title: President Email: privacy@competecrush.com Location: Quebec, Canada